1. Introduction
Snoop Chess ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chess preparation and analysis platform.
By using Snoop Chess, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Our Commitment: We only collect data necessary to provide and improve our chess analysis services. We never sell your personal information to third parties.
2. Information We Collect
2.1 Information You Provide
| Data Type | Examples | Purpose |
|---|---|---|
| Account Information | Email, username, password | Account creation and authentication |
| Profile Information | Name, country, chess rating | Personalization and search features |
| Payment Information | Billing address, payment method | Processing subscriptions |
| Chess Data | Opponent searches, saved games | Providing chess analysis services |
2.2 Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, search queries performed
- Log Data: IP address, access times, referring URLs
- Cookies: Session and preference cookies (see Section 8)
2.3 Information from Third Parties
We may receive information from:
- Chess Platforms: Publicly available game data from Lichess, Chess.com, and FIDE
- Authentication Providers: If you sign in with Google, we receive your email and profile picture
- Payment Processors: Transaction confirmation and billing details
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide chess player analysis, opponent research, and opening preparation tools
- Account Management: To create and manage your account, process payments, and communicate with you
- Personalization: To customize your experience based on your preferences and usage patterns
- Service Improvement: To analyze usage trends, fix bugs, and develop new features
- Security: To detect and prevent fraud, abuse, and unauthorized access
- Legal Compliance: To comply with applicable laws and respond to legal requests
Legal Basis (GDPR): We process your data based on: (a) your consent, (b) performance of our contract with you, (c) our legitimate interests, or (d) legal obligations.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data in the following circumstances:
4.1 Service Providers
We work with trusted third-party companies that help us operate our service:
- Payment processors (Stripe, PayPal)
- Cloud hosting providers (AWS, Vercel)
- Analytics services (Google Analytics)
- Email service providers
4.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
4.3 Business Transfers
If Snoop Chess is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy:
- Account Data: Retained while your account is active, plus 30 days after deletion request
- Chess Analysis Data: Retained while your account is active
- Payment Records: Retained for 7 years for tax and legal compliance
- Log Data: Retained for 90 days
You can request deletion of your data at any time (see Section 7).
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: All data transmitted using TLS/SSL encryption
- Password Security: Passwords are hashed using industry-standard algorithms
- Access Controls: Limited employee access on a need-to-know basis
- Infrastructure: Hosted on secure, certified cloud platforms
- Monitoring: Continuous security monitoring and vulnerability assessments
Your Role: Please use a strong, unique password and enable two-factor authentication when available. Never share your login credentials.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Correction | Request correction of inaccurate or incomplete data |
| Deletion | Request deletion of your personal data ("right to be forgotten") |
| Portability | Receive your data in a structured, machine-readable format |
| Objection | Object to processing based on legitimate interests |
| Restriction | Request restriction of processing in certain circumstances |
| Withdraw Consent | Withdraw consent where processing is based on consent |
To exercise these rights, please contact us at privacy@snoopchess.com. We will respond within 30 days.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
8.1 Types of Cookies
- Essential Cookies: Required for basic functionality (login, preferences)
- Analytics Cookies: Help us understand how users interact with our service
- Preference Cookies: Remember your settings and preferences
8.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our service.
8.3 Do Not Track
We currently do not respond to "Do Not Track" browser signals, as there is no industry standard for implementation.
9. Third-Party Services
Our service may contain links to third-party websites and integrates with external platforms:
- Chess Platforms: Lichess.org, Chess.com (for game data)
- FIDE: For official player ratings and information
- Payment Providers: Stripe, PayPal, Google Pay
These third parties have their own privacy policies. We encourage you to review them before providing any information.
10. Children's Privacy
Snoop Chess is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 13, we will delete that information promptly.
11. International Data Transfers
Snoop Chess is operated from multiple locations. If you access our service from outside the country where our servers are located, your information may be transferred across international borders.
We ensure appropriate safeguards are in place for such transfers, including:
- Standard Contractual Clauses approved by the European Commission
- Data processing agreements with our service providers
- Compliance with applicable data protection laws
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy on this page with an updated "Last updated" date
- Sending an email notification to registered users
- Displaying a notice in the application
We encourage you to review this policy periodically. Your continued use of Snoop Chess after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
For GDPR-related inquiries, you may also contact your local data protection authority.